Vendors Network: Demo - Standard Vendor Fulfillment Order Message (email)

A Fulfillment Order refers to the automated notification sent to Benefit Vender Administrator email address when a user (employee) claims a listed benefit on the eBen platform. This order serves as the formal trigger for the vendor to deliver the promised benefit to the user.

🔍 What It Includes:

• User Information: Name, company, title, corporate email, and mobile number.

• Claim Confirmation: It acts as a confirmation that a user has successfully claimed a benefit and expects to receive it.

• Trigger for Action: This order informs the Vendor Administrator to fulfill the benefit (e.g., deliver a product, book an appointment, issue a discount code) in accordance with the selected benefit claiming process.

The system automatically sends this Fulfillment Order email to the supplier’s registered admin, along with a notification to the user confirming their claim and next steps .

💡 Why It’s Important:

• It ensures traceable, structured communication between eBen and the supplier.

• It reduces manual coordination by automating order and user notification processes.

• It is central to eBen’s model of corporate-specific benefit distribution, which emphasizes exclusive and reliable offers.

Subject the Subscription Plan of the Benefit Listing, Vendors can personalize the Standard Fulfillment Order as required to suite their business process. Here is an example showing how a Standard Fulfillment Order looks like: