(VN-SPL-SA-A-E) Vendors Network Subscription Plan - Enterprise - SA - Annual

ID: VN-SPL-SA-A-E

Plan Summary

Duration: 15 months starting from agreement acceptance.

Subscription Renewal: Automatic Annual

Plan: VN-Enterprise-Annual

Number of Benefits Listings: 20

User Access: All users accessing from inside KSA

Subscription Fee: SAR 19,979.99 + VAT / Year

These terms and conditions govern your access to and use of the website [http://eben001.com], its associated software, third-party integrations, and services (the "Site") under the Vendors Network Saudi Arabia Enterprise Annual Subscription Plan (the "Services").

By subscribing to this plan, you acknowledge your agreement to these terms. eBen FZE (“eBen”), headquartered in Ajman, United Arab Emirates, is the sole owner of the Site and its intellectual property. eBen reserves the right to modify or discontinue any part of the Site, including content, features, or access times, without notice. Users are responsible for ensuring all authorized users are informed of and comply with these terms.

Acceptance of Terms

By making your initial payment for the subscription, you agree to be legally bound by these Terms & Conditions. Continued use of the Site confirms your acceptance of any amendments. If you do not agree, do not access the Site or use the Services.

If registering on behalf of a company, you affirm that you are authorized to bind the organization to this Agreement and applicable law. Individual users must be at least 18 years of age.

Renewal and Termination Notice

Your subscription renews automatically each year. If you wish to cancel, you must submit a termination request no less than three (3) full calendar months in advance. Notice must be submitted through a Help-desk Service Request and will only be valid upon written acknowledgment by eBen. The notice period begins on the first day of the month following such acknowledgment. Failure to comply with this requirement may result in continued billing.

Subscriber Obligations, Password & Security

Each user must maintain the confidentiality of their account credentials. You are responsible for all activities under your account and must notify eBen of unauthorized access. Use of another person’s account is strictly prohibited. You agree to indemnify eBen for any unauthorized use resulting from your account access.

If account setup is required, users must submit accurate and complete information. Duplicate registrations are not allowed. eBen reserves the right to suspend or terminate access due to inaccurate or incomplete information.

Supplier Payment Commitment

The Vendor shall pay to eBen a subscription fee in the amount of SAR 19,979.99 + VAT (the “Subscription Fee”). The first payment of the Subscription Fee shall cover a period of fifteen (15) months commencing from the Effective Date of this Agreement. Upon the expiration of this initial term, the Subscription Fee shall be payable annually in advance, each such payment covering a period of twelve (12) months.

The Vendor may, upon written request to eBen, defer the first payment of the Subscription Fee for a maximum period of three (3) months from the Effective Date. The Vendor hereby authorizes the Company to process and deduct the Subscription Fee by way of automatic card payment on an annual basis, without the necessity of further notice, invoice, or demand.

In the event that any payment is declined, delayed, or otherwise fails to be processed, the Vendor shall remain liable for the outstanding amount. The Company reserves the right to suspend access to the services until full payment is received. Any amounts not paid within fifteen (15) days of the due date shall accrue a late payment charge at the rate of 1.5% per month (or the maximum rate permitted by applicable law, if lower), calculated from the due date until the date of actual payment.

All Subscription Fees paid by the Vendor are strictly non-refundable, including in cases of early termination of this Agreement by the Vendor or suspension of services due to non-payment.

Subscription Features (This Plan Includes):

• Company Logo and Description

• Contact Info & Social Media Links

• 20 Locations Listing and Physical Address

• Up to 2 Photos and 1 Video for Benefit Display

• 5 Tag Words

• Autolist on Benefit Center Instances

• Newsletter Listing and Promotions

• Standard Fulfillment Order and Claim Emails

• Discount Code Management (Public & Inventory)

• “Who Claimed This?” and Recommended Benefits

• Vendor Live Dashboard Access

• Performance & Claims Reports

• Reactive Support via eBen Operations

• Vendor Account Administrator and Success Pool

• One Guided Onboarding Session

• Link to the Company website

• ​​Company Physical Address 

• Links to Company Social Media

• Vendor Introductory Video

• Client Introductory Video Client TestimonialsSuccess StoriesRequest

• Reference CheckWhite PapersNews and Press ReleasesCase

• StudiesVendor Certifications

• Bring your clients (Mini)

• Bring your clients (Mid)

• Bring your clients (Max)

• Dedicated Vendor Contact Person

For the full list of conduct, service use, software and document guidelines, indemnity, and liability terms, please refer to the complete User Agreement below.

Detailed User Agreement

Introduction

These are the terms and conditions that will govern your access to and use of our website [HTTP://EBEN001.COM] and its related site, software applications, third-party integrations and services (the "Site") under the Vendors Network Saudi Arabia Enterprise Annual Subscription Plan and agreement (the “Services”). 

Please read the following terms and conditions carefully before accessing or using the Site or any of the services provided by EBEN FZE (“eBen”) which includes a variety of resources, download areas, communication forums and product information, and consult your legal counsel if necessary.

Any questions may be directed to eBen by sending an email to welcome@eBen.work.  eBen is an Employee Benefits platform of content supplied by third parties and Users.  eBen is domiciled in Ajman, United Arab Emirates.  eBen is the sole owner of the Site and all its intellectual property rights.

eBen shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability, and equipment needed for access or use. You are responsible for ensuring that all persons who access our Site through your internet connection are aware of all applicable terms and conditions and that they comply with them.

Acceptance of terms

By subscribing and paying for the first time for Vendors Network Saudi Arabia Enterprise Annual Subscription Plan and agreement, you confirm accepting these terms and conditions, and by using the Site, you (the “User”) agree to be legally bound by and comply with these terms and conditions with eBen effective from the date and time of your acceptance (the "User Agreement").

This User Agreement incorporates by reference other provisions applicable to the use of the Site, including, but not limited to, supplemental terms and conditions set forth hereof ("Supplemental Terms") governing the use of certain specific material contained in the Site.

Do not access or use the Site or the Services if you do not agree with this User Agreement.

If you are registering on the Site as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to the use of the Site.  If you are registering as a person, you represent that you are 18 years of age or above before you use the Site.

Subscriber Obligations, Password, and Security

The right to use the Site is personal to the User and is not transferable to any other person or entity. User is responsible for all use of User's account (under any screen name or password) (“Account”) and for ensuring that all use of User's Account complies fully with the provisions of this User Agreement.

If any of the Services requires the User to open an Account, the User must complete the registration process by providing eBen with current, complete, and accurate information as prompted by the applicable registration form. We reserve the right to suspend, limit, or withdraw your access to the Site should you provide us with inaccurate or wrong information.  The user is not allowed to register as a member of the Site more than once.

Users will also choose a password. The user is entirely responsible for maintaining the confidentiality of the User’s password and Account. Furthermore, the User is entirely responsible for any and all activities that occur under the User’s Account. User agrees to notify eBen immediately of any unauthorized use of User’s Account or any other breach of security. eBen will not be liable for any loss that User may incur as a result of someone else using User’s password or Account, either with or without User’s knowledge. However, the User could be held liable for losses incurred by eBen or another party due to someone else using the User’s Account or password. Users may not use anyone else's account at any time, without the permission of the account holder.

User agrees to indemnify eBen against any improper, unauthorized, or illegal use of your Account by you or by any person obtaining access to the Site, Services, or otherwise by using your designated username and password, whether or not you authorized such access.

Changes in terms

The most current version of the User Agreement can be accessed on this URL.

eBen shall have the right at any time to change or modify the terms and conditions applicable to User's use of the Site, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on the Site, by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of the Site by the User after such notice shall be deemed to constitute acceptance by the User of such changes, modifications, or additions.

Change to Service

eBen maintains complete discretion regarding the design and other elements of the overall Site. However, the specific information that you, your company, or your users have included on the setup of your Account as approved by us will remain as approved throughout the term of your subscription to the Site. Your continued use of the Service following any programming changes will constitute your acceptance of such changes. Subscriptions are available in a variety of subscription plans. Any changes to subscription plans may be made pursuant to the terms of this User Agreement. You will not receive any rebates, refunds, or credits for a change in the subscription plan. If you wish to change your subscription plans, please contact us and we will advise you of the cost of the change of your plan.

Equipment

User shall be responsible for obtaining and maintaining all telephone, computer hardware, software, and other equipment needed for access to and use of the Site and all charges related thereto.

User Conduct

A. User shall use the Site for lawful purposes only. User shall not post or transmit through the Site any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without eBen's express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by a User that in eBen's discretion restricts or inhibits any other User from using or enjoying the Site will not be permitted. Users shall not use the Site to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other online information services competitive with eBen.

B. The Site contains copyrighted material, trademarks, and other proprietary information, including, but not limited to text, software, photos, video, graphics, music, and sound, and the entire contents of the Site are copyrighted as a collective work under the Saudi Arabia copyright laws, and by extension worldwide under the Berne Convention for the Protection of Literary and Artistic Works. eBen owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download copyrighted material for the User's personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material will be permitted without the express permission of eBen and the copyright owner. In the event of any permitted copying, redistribution, or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material.

C. User shall not upload, post, or otherwise make available on the Site any material protected by copyright, trademark, or other proprietary rights without the express permission of the owner of the copyright, trademark, or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of the Site, User automatically grants, or warrants that the owner of such material has expressly granted eBen the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other User to access, view, store, or reproduce the material for that User's personal use. User hereby grants eBen the right to edit, copy, publish, and distribute any material made available on the Site by User.

D. The foregoing provisions of the user conduct are for the benefit of eBen, its subsidiaries, affiliates, and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

Use of The Service

The Services may contain email services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets, and/or other message or communication facilities designed to enable the User to communicate with others (each a "Communication Service" and collectively "Communication Services"). User agrees to use the Communication Services only to post, send, and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, User agrees that when using the Communication Services, User will not:

1. Use the Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming, or any duplicative or unsolicited messages (commercial or otherwise).

2. Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

3. Publish, post, upload, distribute, or disseminate any false, fraudulent, inaccurate, misleading, libelous, inappropriate, profane, defamatory, obscene, indecent, or unlawful topic, name, material or information, or any content which may be considered as offensive, political, or content that is contrary to the public interest or that threatens national security.

4. Upload, or otherwise make available, files that contain images, photographs, videos, software, or other material protected by intellectual property laws, including, by way of example, and not as a limitation, copyright or trademark laws (or by rights of privacy or publicity) unless User owns or control the rights thereto or have received all necessary consent to do the same.

5. Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any party.

6. Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another computer or property of another.

7. Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allow such messages.

8. Download any file posted by another user of a Communication Service that the User knows, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.

9. Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations, or labels of the origin or source of software or other material contained in a file that is uploaded.

10. Restrict or inhibit any other user from using and enjoying the Communication Services.

11. Violate any code of conduct or other guidelines which may apply to any particular Communication Service.

12. Harvest or otherwise collect information about others, including email addresses.

13. Violate any applicable laws or regulations.

14. Create a false identity to mislead others.

15. Use, download, or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the Services or other user or usage information or any portion thereof.

eBen has no obligation to monitor the Communication Services. However, eBen reserves the right to review materials posted to the Communication Services and to remove any materials at its sole discretion. eBen reserves the right to terminate the User’s access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. eBen reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, in eBen's sole discretion.

​Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction, and/or dissemination; the User is responsible for adhering to such limitations if the User downloads the materials.

Always use caution when giving out any personally identifiable information in any Communication Services. eBen does not control or endorse the content, messages, or information found in any Communication Services and, therefore, eBen specifically disclaims any liability with regard to the Communication Services and any actions resulting from User’s participation in any Communication Services. EBen’s administrative managers and hosts are not authorized eBen spokespersons, and their views do not necessarily reflect those of eBen.

Notice Specific to Software Availability

Any software that is made available to download from the Services ("Software") is the copyrighted work of eBen and/or its suppliers. Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement"). An end user will be unable to install any Software that is accompanied by or includes a License Agreement unless he or she first agrees to the License Agreement terms.

The Software is made available for download solely for use by end users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE LICENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, EBEN HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

​FOR YOUR CONVENIENCE, EBEN MAY MAKE AVAILABLE AS PART OF THE SERVICES OR IN ITS SOFTWARE PRODUCTS, TOOLS, AND UTILITIES FOR USE AND/OR DOWNLOAD. EBEN DOES NOT MAKE ANY ASSURANCES WITH REGARD TO THE ACCURACY OF THE RESULTS OR OUTPUT THAT DERIVES FROM SUCH USE OF ANY SUCH TOOLS AND UTILITIES. PLEASE RESPECT THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS WHEN USING THE TOOLS AND UTILITIES MADE AVAILABLE ON THE SERVICES.

Notice Specific to Document Availability

Permission to use Documents (such as white papers, press releases, datasheets, and FAQs) from the Services is granted, provided that

(1) a copyright notice approved by eBen appears in all copies and that both the copyright notice and this permission notice appear,

(2) use of such Documents from the Services is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and

(3) no modifications of any Documents are made. Accredited educational institutions, such as universities, private/public colleges, and state community colleges, may download and reproduce the Documents for distribution in the classroom.

Distribution outside the classroom requires express written permission. Use for any other purpose is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

EBEN AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED AS PART OF THE SERVICES FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. EBEN AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL EBEN AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THE SERVICES.

THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE SERVICES COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EBEN AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

Notices Regarding Software, Documents, and Services Available

IN NO EVENT SHALL EBEN AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THE SERVICES.

Material Provided to eBen or Posted on Any of Its Websites or services

eBen does not claim ownership of the materials User provides to eBen (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community, (each a "Submission" and collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting ("Posting") User’s Submission, User is granting eBen, its affiliated companies and necessary sub-licensees permission to use User’s Submission in connection with the operation of their internet businesses (including, without limitation, all eBen Services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Submission; to publish User’s name in connection with User’s Submission; and the right to sublicense such rights to any supplier of the Services.

No compensation will be paid with respect to the use of the User’s Submission, as provided herein. eBen is under no obligation to post or use any Submission a User may provide and eBen may remove any Submission at any time in its sole discretion. By Posting a Submission, User warrants and represents to own or otherwise control all of the rights to User’s Submission as described in this User Agreement including, without limitation, all the rights necessary for User to provide, post, upload, input or submit the Submissions.

In addition to the warranty and representation set forth above, by Posting a Submission that contains images, photographs, pictures or that are otherwise graphical in whole or in part ("Images"), User warrants and represents that (a) User is the copyright owner of such Images, or that the copyright owner of such Images has granted User permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of User’s use and as otherwise permitted by this User Agreement and the Services, (b) User has the rights necessary to grant the licenses and sublicenses described in this User Agreement, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in this User Agreement, including, by way of example, and not as a limitation, the distribution, public display and reproduction of such Images. By Posting Images, the User is granting (a) to all members of the User’s private community (for each such Image available to members of such private community), and/or (b) to the general public (for each such Image available anywhere on the Services, other than a private community), permission to use User’s Images in connection with the use, as permitted by this User Agreement, of any of the Services (including, by way of example, and not as a limitation, making prints and gift items which include such Images), and including, without limitation, a non-exclusive, worldwide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Images without having User’s name attached to such Images, and the right to sublicense such rights to any supplier of the Services. The licenses granted in the preceding sentences for images will terminate at the time User completely removes such Images from the Services, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time User completely removes such Images. No compensation will be paid with respect to the use of User’s Images.

DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITYA. USER EXPRESSLY AGREES THAT USE OF THE SITE IS AT THE USER'S SOLE RISK. NEITHER EBEN, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE

B. THE SITE IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.

C. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES, INJURY OR FATALITY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. USER SPECIFICALLY ACKNOWLEDGES THAT EBEN IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH USER.

IN NO EVENT WILL EBEN, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SITE OR THE EBEN SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE. USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE.

E. IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER, EBEN, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN THE SITE, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, AND PUNITIVE OR CONSEQUENTIAL DAMAGES.

F. EBEN IS NOT RESPONSIBLE OR LIABLE FOR ANY NON-PERFORMANCE OR BREACH OF ANY CONTRACT ENTERED INTO BETWEEN USERS AND/OR USERS AND SUPPLIERS. EBEN IS NOT RESPONSIBLE FOR THE UNSATISFACTORY OR DELAYED PERFORMANCE OF SUPPLIERS AND USERS UNDER ANY CIRCUMSTANCES WHATSOEVER. EBEN SHALL NOT MEDIATE OR RESOLVE ANY DISPUTE OR DISAGREEMENT BETWEEN USERS AND SUPPLIERS. EBEN DOES NOT PROVIDE ANY WARRANTIES AND IS NOT LIABLE FOR ANY LOSSES, DAMAGES, OR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY OUT OF YOUR USE OF, OR INABILITY TO USE, THE SITE.

G. THIS SITE DOES NOT CONTAIN INFORMATION REGARDING INVESTMENTS NOR INVESTMENT ADVICE NOR ADVICE AS TO WHICH SERVICE PROVIDERS TO USE. EBEN, ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL HAVE NO LIABILITY FOR ANY DECISIONS BASED ON THE INFORMATION PROVIDED. NEITHER EBEN NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS WARRANT OR GUARANTEE THE TIMELINESS, SEQUENCE, ACCURACY, OR COMPLETENESS OF THIS INFORMATION. ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OBTAINED FROM THE USE OF THE INFORMATION.

H. FORCE MAJEURE – NEITHER PARTY WILL BE RESPONSIBLE FOR ANY FAILURE OR DELAY IN PERFORMANCE DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, RIOT, EMBARGOES, ACTS OF CIVIL OR MILITARY AUTHORITIES, FIRE, FLOODS, ACCIDENTS, SERVICE OUTAGES RESULTING FROM EQUIPMENT AND/OR SOFTWARE FAILURE AND/OR TELECOMMUNICATIONS FAILURES, POWER FAILURES, NETWORK FAILURES, FAILURES OF THIRD PARTY SERVICE PROVIDERS (INCLUDING PROVIDERS OF INTERNET SERVICES AND TELECOMMUNICATIONS). THE PARTY AFFECTED BY ANY SUCH EVENT SHALL NOTIFY THE OTHER PARTY WITHIN A MAXIMUM OF FIFTEEN (15) DAYS FROM ITS OCCURRENCE. THE PERFORMANCE OF THE AGREEMENT SHALL THEN BE SUSPENDED FOR AS LONG AS ANY SUCH EVENT PREVENTS THE AFFECTED PARTY FROM PERFORMING ITS OBLIGATIONS UNDER THIS AGREEMENT

LINKS TO THIRD-PARTY SITES.

THE LINKS IN THE SITE WILL LET YOU LEAVE EBEN'S SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF EBEN AND EBEN IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. EBEN IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. EBEN IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY EBEN OF THE SITE.

eBen is an Employee Benefits Marketplace (and not a publisher) of content supplied by third parties and Users. Accordingly, eBen has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Users, or any other user of the Site, are those of the respective author(s) or distributor(s) and not of eBen. Neither eBen nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.

In many instances, the content available through the Site represents the opinions and judgments of the respective information provider, User, or other user not under contract with eBen. eBen neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on the Site by anyone other than authorized eBen employee spokespersons while acting in their official capacities.  Under no circumstances will eBen be liable for any loss or damage caused by a User's reliance on information obtained through the Site. It is the responsibility of the User to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through eBen. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice, or other content.

UNSOLICITED IDEA SUBMISSION POLICY

EBEN AND EACH OF ITS EMPLOYEES DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PROMOTIONS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, OR OTHER WORKS. THE SOLE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN EBEN'S PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO EBEN. SO, PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO EBEN OR ANYONE AT EBEN. IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT EBEN MAKES NO ASSURANCES THAT YOUR IDEAS AND MATERIALS WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.

Monitoring

eBen shall have the right, but not the obligation, to monitor the content of the Site, including chat rooms and forums, to determine compliance with this Agreement and any operating rules established by eBen, and to satisfy any law, regulation, or authorized government request. eBen shall have the right in its sole discretion to edit, refuse to post, or remove any material submitted to or posted on the Site. Without limiting the foregoing, eBen shall have the right to remove any material that eBen, in its sole discretion, finds to violate the provisions hereof or otherwise objectionable.

Sanctioned Countries

The Site and Services are not available for countries that are on a sanctioned countries list published by the US Department of Treasury’s Office of Foreign Assets Control (OFAC).

Indemnification

User agrees to defend, indemnify, and hold harmless eBen, its affiliates, and their respective directors, officers, employees, and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of Site and Services by User or User's Account and User breach of this User Agreement.

Termination of Service

eBen may terminate this User Agreement at any time. Without limiting the foregoing, eBen shall have the right to immediately terminate User's Account in the event of any conduct by User which eBen, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this User Agreement.

The Supplier acknowledges and agrees that any request to terminate their subscription with eBen must be preceded by a written notice of no less than three (3) full calendar months. Such notice must be submitted exclusively via a Help-desk Service Request through the official support portal or by emailing support@eben.work. For clarity, the termination shall only be considered valid and binding once the Supplier has raised a formal service ticket and acknowledged it by eBen in writing.

The three-month notice period shall begin on the first day of the month following the date of eBen's written acknowledgment of the termination request. During this notice period, the Supplier shall remain fully bound by all applicable terms and obligations under this Agreement, including but not limited to fulfillment of Benefit listings, commission payments (if applicable), and service quality standards.

eBen reserves the right to decline any termination request that does not comply with the formal process and minimum notice requirement specified herein. The Supplier hereby waives any right to claim early release or refund of subscription fees paid or payable for the remainder of the committed term.

Miscellaneous

This User Agreement and any operating rules, supplemental terms, or other terms and conditions for the Site or Services established by eBen from time to time constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter.

This User Agreement shall be construed in accordance with the laws of the United Arab Emirates. All disputes arising out of this User Agreement shall be submitted to the exclusive jurisdiction of Ajman Courts. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.

Copyright Notice

eBen and its logos are trademarks of eBen and no User is allowed to use these trademarks without prior permission from eBen.

Trademarks

The names of actual companies and products and services mentioned herein and on the Site may be the trademarks of their respective owners. The example companies, organizations, products, services, employee benefits, domain names, email addresses, logos, people and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

User Support

When needed, you may contact our support team by (1) calling the contact number listed on the Site, available from Sunday through Thursday from 8:00 am to 6:00 pm UAE time, except for public holidays in the UAE, (2) by creating a Service Request through the “Site” or (3) by sending an email to support@eben.work.​

Supplier Payment Commitment

The Supplier expressly acknowledges and agrees that subscription fees of SAR 19,979.99 payable to eBen under this Agreement shall be settled through an automatic Annual deduction from the credit card provided by the Supplier at the time of subscription. The Supplier undertakes to ensure that the credit card remains valid, active, and sufficiently funded to enable uninterrupted payment.

In the event that the credit card is lost, stolen, damaged, expired, or otherwise rendered unusable, the Supplier shall promptly, and in no case later than five (5) business days, provide eBen with updated and valid payment information to ensure continuity of the automatic deduction process. Failure to do so shall be considered a material breach of this Agreement.

Should two (2) consecutive Annual subscription payments fail to be processed due to insufficient funds, expired or invalid payment credentials, or any other reason attributable to the Supplier, eBen reserves the right to immediately suspend the Supplier's access to the Platform, delist its products or services, and initiate legal proceedings.

In such cases, the Supplier shall be legally and financially liable to fully compensate eBen for any and all damages, losses, claims, penalties, or liabilities incurred by eBen as a result of the disruption of services to eBen’s customers or users due to the unavailability of the Supplier's products or services. This includes, without limitation, reputational harm, client attrition, legal fees, regulatory exposure, and direct financial losses.

This clause shall survive termination of the Supplier’s subscription and shall remain enforceable until all outstanding dues, damages, and liabilities are fully settled.

Supplemental Terms

You are considered a supplier if you offer any products or services on the Site (“Benefits”) whether you are a company or an individual (“Supplier”).

Supplier represents that it is duly licensed by the competent authorities to provide the services on the Site in Saudi Arabia. The Supplier undertakes to maintain a valid license and to renew it on time.

Supplier agrees and understands that all payments to eBen are nonrefundable unless stated otherwise by the Company (EBEN FZE).

The supplier must inform eBen in writing of the name of the designated person (and any changes thereof) who will be managing the Supplier Account on behalf of the Supplier (“Supplier Administrator”). The Supplier hereby agrees that it shall be responsible and liable for the use of the Supplier Account and all actions taken by the Supplier Administrator whether the Supplier authorized such use and actions or not.

To list a Benefit the Supplier must fill out a request containing all information related to the Benefit including pricing, discount, commissions, terms and conditions related to the Benefit, timeframe, and expiry date of the Benefit, and any other information that is required by eBen to list this Benefit.

The Supplier is responsible for providing the terms and conditions of the Benefits. The Supplier undertakes to comply with the terms and conditions of the Benefits sold on the Site.

Supplier agrees that eBen has the right up to its sole discretion to cancel the subscription and listing of the Supplier on the Site at any time for any reason and without notice. eBen has the right up to its sole discretion to accept, reject, cancel, and change the Benefits offered by the Supplier on the Site.

Supplier agrees that it will provide the Benefits up to promised standards at a level expected of a skilled provider of such services, in a professional manner, up to the customers’ satisfaction, and in accordance with the laws of Saudi Arabia.

Supplier agrees that eBen may request a guarantee from Supplier in the form and manner determined by eBen, and the Supplier undertakes to provide such guarantee upon request.

The supplier undertakes that they will offer and sell the Benefits on the Site at discounted prices exclusive to the Site users (“Discounted Prices”).

Supplier agrees that the Discounted Prices are correct as per their offering or Posting of such offering on the Site even if the Discounted Prices are not publicly advertised on the Site.

The supplier undertakes that the Discounted Prices they are offering on the Site are not offered elsewhere in Saudi Arabia. In case the Supplier offers the Benefits at prices lower than the Discounted Prices the Supplier agrees that eBen has the right to offer the Benefits at much lower prices.

Supplier undertakes not to approach eBen Customers and their Employees to sell them directly the same or similar Benefits that are offered on the Site.

The supplier undertakes to pay eBen the sales commission and/or volume sales incentives that may be agreed between the parties at any time.

The supplier commits that they will pay all charges and expenses eBen pays to complete the sales process of the Benefits.

Supplier shall inform eBen if there are any changes in the Discounted Prices of the Benefits and eBen shall have the right to apply the new prices or not at its sole and absolute discretion.

Supplier authorizes eBen to use their material and product information. Supplier agrees that eBen shall generate sales invoices on their behalf.

Supplier agrees that eBen shall collect the payment from the Customers on behalf of the Suppliers or their affiliates and that eBen shall deduct its commission, expenses, charges, and taxes before transferring the payment to the Supplier.

eBen commission is strictly non-refundable and shall not be refunded for any reason whatsoever.

Supplier must provide a valid purchasing invoice for every purchase made by the Users within ninety (90) days from the date of purchase in order for eBen to pay the Supplier. If the Supplier fails to provide an invoice within the ninety (90) days period the Supplier agrees that the invoice amount and payment shall be forfeited in favor of eBen and shall not be refunded to Supplier.

eBen will select the suitable payment method for paying the Supplier in agreed intervals. Any payment to the Supplier is subject to the fulfillment of the services by the Supplier in a manner satisfactory to the Customer and Employee.

eBen shall have the right, exercisable at any time and with or without notice, to inspect the Supplier premises and all materials, products, and services provided by the Supplier.

eBen has the right to request Customer and Employee feedback on the Benefits and services provided by the Supplier, and eBen shall have the right to take appropriate action in accordance with this User Agreement.  

All expenses and taxes related to the sales of the Benefits on the Site shall be paid by the Supplier unless agreed otherwise.

eBen shall not mediate or resolve any dispute or disagreement between the Supplier, Employee, and/or Customer.

Supplier hereby expressly acknowledges that any breach of any of the terms and/or conditions set forth in this User Agreement will result in substantial, continuing, and irreparable damages to eBen including loss of reputation and loss of business. Therefore, the Supplier hereby agrees that, in addition to any other remedy that may be available to eBen under the law and this User Agreement, eBen shall be entitled to compensation for damages to its reputation and business, injunctive relief, specific performance, and any other form of compensation or equitable relief to remedy any such breach or threatened breach. The Supplier agrees to pay all expenses, court costs, and reasonable attorneys' fees incurred by eBen in connection with seeking compensation for damages, obtaining injunctive relief, and specific performance.

The Supplier agrees and accepts to keep paying the subscription fee as agreed and accepted in their corresponding payment plan.

The Supplier hereby agrees to indemnify and hold harmless eBen and all of its employees from and against any and all loss, loss of reputation, loss of business, claim, damage, fines, penalties, liability, and expense whatsoever, civil and criminal, as incurred, including, without limitation, the costs of any investigation, lawyers, legal and other fees, charges and expenses incurred in connection with, and any amounts paid in settlement of, any action, suit or proceeding (legal and/or administrative) or any claim asserted, to which eBen may become subject under any applicable law (whether in tort, contract or on any other basis) or otherwise, arising out of (directly and indirectly) or based upon or in relation to Supplier non-compliance or breach of this User Agreement.